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Shelby Municipal Utilities
Shelby Municipal Utilities now accepts credit card payments through Official Payments.  For your convenience, payments can be made 24 hours a day, 7 days a week, by phone or online.  (Credit card payments cannot be accepted at the Shelby Municipal Utilities Office.)

Pay Online

When paying online:
• Click the "Pay My Bill Online" link at the top of this page or go to www.officialpayments.com
• Select "Local Payments."  For all payments, use Jurisdiction Code 8419. Accepted credit cards include: Visa, Mastercard, American Express, and Discover.  A nominal fee will be charged by Official Payments for processing.

Please provide your utility account number as seen on your bill (including asterisks).

Pay By Phone
When paying via phone:
• Call 1-800-272-9829. 
• When given payment options, press 3
• Use your phone's * key when entering your account number. 

Pay In-Person
Payments can be made in-person using check or cash at the Shelby Municipal Utilities Office, 23 East Main Street, Shelby, OH 44875.  A convenient drive-up window is available.