Shelby Municipal Utilities
Shelby Municipal Utilities now accepts credit card payments through Official Payments. For your convenience, payments can be made 24 hours a day, 7 days a week, by phone or online. (Credit card payments cannot be accepted at the Shelby Municipal Utilities Office.)
When paying online:
• Click the "Pay My Bill Online" link at the top of this page or go to www.officialpayments.com
• Select "Local Payments." For all payments, use Jurisdiction Code 8419. Accepted credit cards include: Visa, Mastercard, American Express, and Discover. A nominal fee will be charged by Official Payments for processing.
Please provide your utility account number as seen on your bill (including asterisks).
Pay By Phone
When paying via phone:
• Call 1-800-272-9829.
• When given payment options, press 3.
• Use your phone's * key when entering your account number.
Payments can be made in-person using check or cash at the Shelby Municipal Utilities Office, 23 East Main Street, Shelby, OH 44875. A convenient drive-up window is available.